Inserat vom 08.05.2023
c.technology AG
c.technology is a SaaS provider for mobility, offering cloud and vehicle services ranging from data collection to APIs and full analytics add-on services. Our focus is entirely on our data processing pipeline and the visualization of the processed data on leading-edge apps that enable to stay ahead of the pace. We deeply integrate and address the needs of the powersports ecosystem, consisting of the triangle of OEMs, partners and end customers. Scalability, reliability, and a high pace for new features are at the core of our systems. Covering the complete range from rock-solid and scalable cloud systems to delightful, breezy user apps allows us to build highly optimized systems that are easily expandable. c.technology, based in Zurich, Switzerland, unites engineers and scientists from various disciplines with a focus on data science engineering, software programming and geospatial analysis with a strong relation to the Swiss Federal Institute of Technology (ETH) Zurich
www.ctechnology.io Linkedin
Operations Manager (m/w/d)
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Branche
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Beruf
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Arbeitsort
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Region
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Anstellungsart
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Pensum
40 - 80%
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Arbeitsbeginn
03.07.2023
Stellenbeschreibung
As part of a fast-growing SaaS startup based in Zurich, you will be responsible for the entire configuration process of the IoT modules as well as the support and assistance of our existing and future customers in the Software-as-a-Service area.
With us, you can not only become part of a team, but also actively shape the journey of c.technology through your commitment. With our Software-as-a-Service solution, we serve powersports vehicle OEMs with cloud and vehicle services tailored to the needs of this industry.
We offer you a dynamic environment at the pulse of time, a great team, fair conditions, and a workplace that allows you to be within walking distance of the lake, the old town or the lively part of the city of Zurich. Especially for students this flexible part-time position is very suitable.
Flexible working hours, a good atmosphere and a high degree of personal responsibility are anchored in the DNA of c.technology AG.
Aufgaben
- Configuration IoT modules: From equipping with the IoT SIM to quality control and shipping.
- First-level support for customer inquiries around IoT modules & connectivity for vehicles with a focus on motorcycles and boats
- Second-level support for customer requests in software (mobile & web apps)
- Support of new customers during the initial set-up of the c.technology systems
- Logistics and Operations: responsibility for the warehouse including inventory, reorders and national as well as international deliveries.
- Maintaining positive business relationships
Anforderungen
- Hardware (IoT/Connectivity):
- First exposure to IoT modules, IoT hardware, or diagnostic devices.
- Understanding of sensors, telemetry and "embedded devices" (raspberry, arduino, etc.)
- Solid basic understanding of electronics including hands-on mentality.
- Software development:
- Experience with python/JavaScript is a plus, but not a must (we offer the opportunity to develop in this area).
- Customer Support:
- Open, communicative personality with experience handling customer inquiries, support, and ticketing systems.
- Ability to collaborate and build relationships with customers.
- A passion for mobility
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